It has been a hot minute since I last blogged and I hope to change that soon because I have a lot of fun polish to share with you and thanks to my good friend Kat, I have hooked my blog up to Instagram for easy picture uploading! So, things should be more frequent in the very near future.
However, today I thought it was important to step back into the blogging light and warn my readers about the issues surrounding the indie brand Mentality Nail Polish.
Now, before I begin, I want to say that I have never used Mentality Nail Polish so everything I have heard is second or third hand knowledge. That said, the pictures really do tell the story and the brand has come out to say they were aware of the issues the base of their polish was causing.
Between April and June of 2015, Mentality Nail Polish was selling their neon nail polishes using the Arminex base which apparently contains citric acid and this base was causing, what the company calls, “sensitivities” to some peoples nails. The pictures I am about to insert are just a few of the ones available online and show, what I believe to be, most than a simple sensitivity.
Individuals have reported burning, tingling and lifting of their nails after using the Mentality Nail Polishes in both manicures and pedicures.
Sure… shit happens and bad batches of polishes exist. We do not live in a perfect world and while the indie polish world can be full of harsh criticism, it is also full of amazing individuals who are willing to forgive and forget. How Mentality Nail Polish handled the issue is what has the polish world in an uproar and why many consumers, both blogger and non, are stepping away from the brand for good.
As I mentioned, a lot of my information came second or third hand so I am linking two blog posts, of the many available, for you to read over and see the full story.
The Mercurial Magpie
Ashley is Polish Addicted
While I don’t condone the harassment of brands and am never one to jump on a ‘boycott train’, this is one that I feel justified in stepping aboard and one that I don’t think I will ever be swayed away from. I have the utmost respect for those that choose to make polishes and challenge the mainstream world but to me, customer service is number one and if you don’t take care of those that support you, you may have picked the wrong industry to be a part of.
I wish the creators of Mentality Nail Polish the best and hope they are able to make the many wrongs right but it seems they have a long road ahead.
As of right now, Mentality Nail Polish will not be issuing any more refunds or remakes on the affected polishes but please contact them (email email@example.com) if you are in any way concerned that you may have received a bottle that could cause this “sensitivity” in your nails. If you purchased through PayPal within the last 180 days, you can also file a refund claim through them.